Insurance & Payment
Insurance & payment options
We want cost to be the least of your worries. Here’s how coverage works for each of our services, and the options we offer to make care affordable.
Plans we work with
We accept and work with many major insurers, including Anthem, Aetna, Cigna, United Healthcare, UMR, Tricare East, and Medical Mutual of Ohio. Coverage varies by plan and by service, so we always verify your benefits before treatment begins.
Coverage by service
- Personalized TMS (PrTMS): may be covered by your insurance provider. We check your benefits and handle prior authorization for you.
- Spravato® (Esketamine): covered by most commercial insurance plans; administered at our REMS-certified center.
- IV Ketamine, Psychotherapy, and Medication Management: currently out-of-network. Many patients submit claims to their insurer for possible reimbursement — we can provide the paperwork (a “superbill”) to make that easy.
Prior authorization
Some treatments — like PrTMS and Spravato® — may require prior authorization from your insurer before starting. Our team manages that process on your behalf. Learn more about prior authorization →
Financing with CareCredit
We offer CareCredit, a healthcare credit card with flexible financing options so you can pay for care over time. Ask our office and we’ll help you get set up.
Not sure what your plan covers?
Call us at (513) 321-1753 and our team will verify your benefits and walk you through your options — no guesswork.
Let’s sort out your coverage
Call and we’ll check your benefits and explain your options before you commit to anything.