Frequently Asked Questions
Frequently asked questions
The answers patients ask us most. Don’t see yours? Give us a call — we’re happy to help.
I’m not sure what service I need — how do I decide?
Call us at (513) 321-1753 to speak with a mental health professional who will listen to how you’ve been feeling and guide you toward the services that may best meet your needs.
Are any services covered by insurance?
Personalized TMS (PrTMS) may be covered by your insurance provider. Ketamine infusion therapy, psychotherapy, and medication management are currently out-of-network, though you may submit claims to your insurer for possible reimbursement.
How do I book an appointment?
Call our office at (513) 321-1753 to make an appointment. We’re open Monday through Friday, 9am to 5pm.
Do I need a referral to make an appointment?
No referral is necessary to schedule an appointment with us.
Is ketamine infusion therapy safe?
When administered in a controlled, clinical setting by trained medical professionals, ketamine therapy is considered safe for most patients. A comprehensive evaluation is completed beforehand to confirm you’re a good candidate.
Do you offer financing?
Yes. We offer CareCredit, a healthcare credit card with flexible financing options so you can pay over time.
Still have questions?
Call our friendly office staff and we’ll walk you through everything.